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Pharmaprix Optimum Program® Terms and Conditions

  • Participating Stores

    1. The Pharmaprix Optimum Program® (the “Program”) is available through participating Pharmaprix®, Shoppers Drug Mart®, Pharmaprix on Campus™, Shoppers on Campus®, Murale™, Shoppers Simply Pharmacy®, Pharmaprix Simplement Santé®and Shoppers Home Health Care®store locations and any other designated locations as may be determined by Pharmaprix Inc. in its sole discretion from time to time. Usage of a Pharmaprix Optimum Card at Shoppers Drug Mart and Shoppers Simply Pharmacy stores is governed by the rules and regulations of the Shoppers Optimum Program®.
  • Membership Enrollment

    2. To participate in the Pharmaprix Optimum Program, a customer must become a Member of the Program. Membership is absolutely free and no initial purchase is required. Simply fill out a Pharmaprix Optimum Program Enrolment Form accurately, completely and legibly at any participating Pharmaprix store or visit www.pharmaprix.ca/english/optimumand complete the on- line form, accept the terms and conditions on-line, print it off and bring it into any Pharmaprix. Upon completion, the Member will receive his/her own Pharmaprix Optimum Card.

    3. Only one Pharmaprix Optimum Card is available per customer.

    4. The Pharmaprix Optimum Card is not a credit card. The Pharmaprix Optimum Card is the property of Pharmaprix and it may be revoked at any time by Pharmaprix in its sole discretion.

    5. Each Pharmaprix Optimum Member® (sometimes referred to as a “Member”)will be issued a Pharmaprix Optimum Card that has a unique number ascribed to it and is registered in the Member’s name. Pharmaprix Optimum Members cannot share their account number and account information with anyone else. Account information, including, but not limited to, the Pharmaprix Optimum account password and security questions should be protected and kept secure.

    6. Pharmaprix Optimum Members must advise Pharmaprix immediately of any changes of Personal Information (as hereinafter defined) including name, address, telephone numbers and e-mail address either by completing a new Pharmaprix Optimum®Enrollment Form, visitingwww.pharmaprix.ca or by contacting the Customer Service Centre. If Pharmaprix believes that some of its records are inaccurate, it may contact the Pharmaprix Optimum Member to verify its records. Pharmaprix reserves the right to cancel any Pharmaprix Optimum Card for which it has incomplete or inaccurate Personal Information and all Pharmaprix Optimum Points redemptions on that account may be blocked. The submission of false or fictitious Personal Information will result in all the Pharmaprix Optimum Points accumulated on an account being forfeited.

    7. Pharmaprix reserves the right to refuse issuance of a Pharmaprix Optimum Card to any customer who does not follow the prescribed enrollment procedures.

    8. Customers participating in the Program must present their personal valid Pharmaprix Optimum Card to collect points and earn rewards. Any unauthorized reproduction of the Pharmaprix Optimum Card may lead to legal prosecution and forfeiture of all Pharmaprix Optimum Points and membership in the Program.

    9. Pharmaprix Optimum Membership is only available to individuals. Except for organizations participating in the “Donate your Points” program and represented by a trustee. Pharmaprix Optimum membership will not be available to corporations, businesses, charities, partnerships, enterprises or anyone other than an individual, unless written approval is received in advance from Pharmaprix, in its sole discretion. Pharmaprix Optimum Points will not be awarded if in Pharmaprix ‘s reasonable opinion the merchandise purchased will be used for resale or commercial use and any Pharmaprix Optimum Points awarded on such purchases will be forfeited. Pharmaprix reserves the right to limit Pharmaprix Optimum Points awarded with respect to any offer or promotion to reasonable household quantities. If a Pharmaprix Optimum Member was awarded points for an offer or promotion in which a Member purchased product in excess of reasonable household quantities, the Pharmaprix Optimum Points awarded as a result of that offer or promotion may be forfeited without prior notice.
  • Collection of Pharmaprix Optimum Points

    10. To collect Pharmaprix Optimum Points following enrolment, a Pharmaprix Optimum Member must make eligible purchases at participating stores using their personal valid Pharmaprix Optimum Card. The Member’s personal Pharmaprix Optimum Card must be presented to the cashier at a participating store before the purchase transaction is completed. The original Pharmaprix Optimum Card must be presented at the time of purchase, no facsimile or just the account number will be accepted. In addition, no Pharmaprix Optimum Points will be awarded once the transaction is completed.

    11. Pharmaprix Optimum Points will be awarded at the rate of 10 Pharmaprix Optimum Points for each dollar spent on each separate purchase at participating stores. Pharmaprix Optimum Points will be calculated by reference to the net (purchase price less discounts) pre-tax total of each cash register receipt. The total Pharmaprix Optimum Points awarded and reflected on the cash register receipt will be rounded down by the next portion of a dollar spent. Pharmaprix may offer special promotions from time to time offering additional Pharmaprix Optimum Points on certain products (“Pharmaprix Optimum Bonus Points”). Such Pharmaprix Optimum Bonus Points, once awarded, shall form part of the Member’s Pharmaprix Optimum Card Points balance (the Pharmaprix Optimum Points and Pharmaprix Optimum Bonus Points collectively referred to hereinafter as “Pharmaprix Optimum Points”).

    12. Where applicable, Pharmaprix Optimum Points will be issued for purchases made through delivery service by participating stores, provided that the Pharmaprix Optimum Member provides the store with his/her personal Pharmaprix Optimum Card number when the delivery order is placed. The Pharmaprix Optimum Card must be presented to the driver for verification at the time of delivery.

    13. Pharmaprix Optimum Points will not be issued respecting the purchase of the following items/services: gift cards and prepaid card products (except Pharmaprix branded gift cards), prepaid phone cards, stamps, Post Office, passport photos, bus tickets and passes, event tickets, products offered or sold by a pharmacist in the exercise of his/her profession, lottery tickets, delivery charges (where applicable) bill payments (where accepted), bottle deposits/returns, gift with purchases, charitable donations, the Pharmaprix Optimum Points redemption portion of a transaction and any other items specified as exclusions from time to time or where prohibited by law. Due to each province’s regulations and the regulations of each provincial Pharmacy Regulatory Authority, the issuance of Pharmaprix Optimum Points for prescription drug purchases and select products purchased through the dispensary varies by province. In addition, there may be restrictions on the issuance of Pharmaprix Optimum Points on prescription drug purchases in accordance with the provisions of the Pharmaprix Optimum Members’ third party drug plans. Pharmaprix Optimum Points will not be awarded to any third party drug plans on prescription drug purchases made by their clients. See store for details or contact the Customer Service Centre. In provinces where prescription drug purchases qualify for points, the individual Pharmaprix Optimum Member may only accumulate points for prescription drug purchases filled in his or her own name, with the exception of any of the Member’s children under the age of 16. Notwithstanding the foregoing Pharmaprix Optimum Points will be awarded when a Pharmaprix Optimum Member pays for a purchase with a gift card. However, the Member will not be awarded Pharmaprix Optimum Bonus Points if he or she uses a gift card to purchase another gift card or gift cards and, in the event that Pharmaprix Optimum Bonus Points are inadvertently awarded, Pharmaprix reserves the right at any time to revoke these points without notice. Pharmaprix reserves the right to add or delete items eligible for Pharmaprix Optimum Points issuance at any time, at its sole discretion, without notice.

    14. All Pharmaprix Optimum Points are shown on the cash register receipt for each purchase when a Pharmaprix Optimum Card is presented before the completion of the purchase transaction. In the event that Pharmaprix Optimum Points do not appear on a receipt due to a technical failure, they will be updated on the cash register receipt at a later purchase transaction date. Where Pharmaprix Optimum Points are issued on prescription drugs, these points will appear up to 48 hours after the prescription is filled on the Member’s cash register receipt when a non-prescription purchase is made. Pharmaprix Optimum Members may also inquire about their Pharmaprix Optimum Points balance through the Customer Service Centre or online.

    15. Occasionally, through specified promotions by participating stores and/or program partners or in accordance with the terms of usage of a specified financial payment card , additional Pharmaprix Optimum Points (and/or other rewards, prizes or benefits) may be awarded for using the Pharmaprix Optimum Card, the specified financial payment card , or for being a Pharmaprix Optimum Member. These Pharmaprix Optimum Points may not always be recorded on the cash register receipt at the time of the transaction, in which event they will be recorded on a cash register receipt at a later purchase transaction date.

    16. Returns and/or exchanges will be honoured only if the original cash register receipt is presented at the time of the return and/or exchange. On a return and/or exchange the Pharmaprix Optimum Points will be deducted automatically from the Pharmaprix Optimum Member’s card number that was used for the original purchase (whether or not the Pharmaprix Optimum Card is presented at the time of return and/or exchange). The Pharmaprix Optimum Member will be reimbursed for the purchase price shown on the receipt of the item(s) returned. Upon the return and/or exchange of purchases earned through the redemption of Pharmaprix Optimum Points, all redeemed Pharmaprix Optimum Points will be forfeited and the Member will receive the full value of the returned product. Where a return and/or refund transaction is conducted through a program partner, the Pharmaprix Optimum Member’s points balance will be reduced by the equivalent amount of points issued on the original transaction.

    17. All Pharmaprix Optimum Points totals, as shown on the cash register receipts, will be deemed correct unless otherwise substantiated by the Member by bringing forward evidence satisfactory to Pharmaprix in its sole discretion. Discrepancies must be addressed with the Customer Service Centre within 3 months of the date on which the discrepancy occurred. Pharmaprix reserves the right to restrict redemption or put a “hold” on Pharmaprix Optimum Points for up to 45 days from the date the points are posted to an account.

    18. Subject to Section 20 herein Pharmaprix Optimum Points are transferable from one Pharmaprix Optimum Member to another, in conjunction with the “Transfer your Points” program, the “Donate your Points” program, or other special points transfer promotions offered by Pharmaprix from time to time. Notwithstanding the foregoing, Pharmaprix reserves the right to limit the transfers from a Pharmaprix Optimum account.

    19. Pharmaprix Optimum Points are reduced to zero upon closure of a Pharmaprix Optimum membership.

    20. Upon the death of a Pharmaprix Optimum Member, the Member’s account will be closed and any Pharmaprix Optimum Points in the account will be forfeited. Pharmaprix Optimum Points are not divisible in the case of divorce.

    21.Should any Pharmaprix Optimum Member not acquire Pharmaprix Optimum Points for 12 consecutive calendar months, the membership will be deemed to be inactive and all accumulated Pharmaprix Optimum Points will be forfeited. At that time the Pharmaprix Optimum Card Points balance may be reduced to zero at Pharmaprix’s sole discretion.
  • Redemption of Points

    22. (a) Pharmaprix Optimum Points may be redeemed for savings rewards off a purchase at participating Pharmaprix stores in accordance with the following Pharmaprix Optimum Points redemption schedule:

    What are your points worth?

    POINTS REQUIRED POINTS VALUE
    8,000 $10
    22,000 $30
    38,000 $60
    50,000 $85
    95,000 $170

    From time to time, special promotions may be run during which one or more redemption level(s) may temporarily be altered and/or suspended, new redemption levels added or points may be redeemed directly towards the purchase of specific products or services. Promotions may vary from participating store to participating store and from format to format.

    (b) Pharmaprix may, from time to time, offer supplementary programs or promotions related to the Pharmaprix Optimum Program (“Related Programs”). Such Related Programs may be governed by additional or distinct terms and conditions applicable therein, such terms to be made available at:www.pharmaprix.ca.

    23. In accordance with Federal and Provincial tax legislation, GST, PST, HST and any other applicable taxes are calculated and payable by the Pharmaprix Optimum Member on the full amount of the purchase price before any reduction for redeemed rewards.

    24. A Member’s Pharmaprix Optimum Points balance will be reduced by the number of points required to obtain the desired point redemption level. Unredeemed Pharmaprix Optimum Points plus any Pharmaprix Optimum Points earned in the current transaction will remain in the Member’s Pharmaprix Optimum Points account and can be applied to a subsequent transaction.

    25. Pharmaprix Optimum Points can only be redeemed if the required point redemption level is acquired prior to the redemption transaction. An individual Pharmaprix Optimum Member may not make more than two redemptions, at any reward level, within one day. Only one redemption is available per transaction.

    26. When redeeming Pharmaprix Optimum Points, Pharmaprix will automatically select the maximum eligible Pharmaprix Optimum Points redemption level available. Alternatively, the Pharmaprix Optimum Member may select a different eligible redemption level by informing the cashier prior to redemption of Pharmaprix Optimum Points. In either case, the Pharmaprix Optimum Member’s account under his/her Pharmaprix Optimum Card number must have the appropriate number of Pharmaprix Optimum Points. For example, if the Member has accumulated 22,000 Pharmaprix Optimum Points, the maximum redemption level available is 22,000 Pharmaprix Optimum Points. However, the Member may elect to redeem only 8,000 Points on a $30.00 transaction; in this case the reduction off the purchase price will be $10.00.

    27. When redeeming Pharmaprix Optimum Points, the Pharmaprix Optimum Member may maximize the dollar value of the reward discount. If the Pharmaprix Optimum Member does not wish to maximize the dollar value of the reward discount, the remaining dollar value associated with the reward discount will be forfeited. For example, if the Member has accumulated 22,000 Pharmaprix Optimum Points and wishes to redeem all these points on a transaction with a pre-tax purchase price of eligible products of $20.00, then the reduction off the purchase price will be $20.00 and the difference between the $30.00 maximum reward discount and the $20.00 discount (i.e. $10.00) will be forfeited.

    28. Pharmaprix Optimum Points may not be redeemed towards the purchase of the following products/services: prescription drugs, products containing codeine, products sold exclusively in pharmacy, wireless phone cards, stamps, gift cards and prepaid card products, Post Office, stamps and merchandise, passport photos, cigarettes and tobacco (where sold), lottery tickets, bus tickets and passes, delivery charges (where applicable), bill payments (where accepted), bottle deposits/returns, charitable donations, gift with purchases and any other items specified as exclusions from time to time. Pharmaprix reserves the right to add or delete products and services eligible for Pharmaprix Optimum Points redemption at any time, at its sole discretion, without notice.

    29. Pharmaprix Optimum Points may be redeemed for purchases made through delivery service by participating stores provided that the Pharmaprix Optimum Member informs the store at the time when the delivery order is placed that he/she wishes to redeem a specified number of Pharmaprix Optimum Points and he/she provides the store with his/her Pharmaprix Optimum Card number. The Pharmaprix Optimum Card must be presented to the driver for validation at the time of delivery.

    30. Pharmaprix Optimum Points may not be collected or redeemed by any person other than the Pharmaprix Optimum Member. Pharmaprix Optimum Members may be required to provide proof of identity when redeeming Pharmaprix Optimum Points to protect the integrity of the Member’s Points balance. Each Pharmaprix Optimum Member is responsible to ensure that all Personal Information is correct and up-to-date and Pharmaprix reserves the right to block redemptions where the Pharmaprix Optimum Member information is inaccurate or incomplete.

    31. In case of a lost Pharmaprix Optimum Card, upon presentation of proper identification, a new Member’s number will be provided to the Member by the Customer Service Centre or at any participating Pharmaprix store. The accumulated unredeemed Pharmaprix Optimum Points balance shall remain intact. If a lost Pharmaprix Optimum Card is found and used by any other person, all Pharmaprix Optimum Points relating to purchases made by such other person will be credited to the Pharmaprix Optimum Member’s account. Pharmaprix assumes no liability or responsibility for Pharmaprix Optimum Points redeemed by any person(s) prior to the notification to the Customer Service Centre that the Pharmaprix Optimum Card is lost. Any Pharmaprix Optimum Points redeemed prior to notification shall be at the Member’s risk.

    32. Pharmaprix will not be liable or responsible in any manner for any tax consequences which may flow from any participation in the Pharmaprix Optimum Program by any non-Canadian resident, and where permitted by Pharmaprix, by any corporation, business, charity, partnership or enterprise.

    33. From time to time, Pharmaprix may advertise or offer exclusive offers to select Pharmaprix Optimum Members with respect to which they may redeem Pharmaprix Optimum Points for items other than a discount reward, or receive other benefits or discounts.

    34. Pharmaprix Optimum Points have no cash value and are not exchangeable for cash. Except as permitted from time to time by Pharmaprix, Pharmaprix Optimum Points cannot be assigned, exchanged, purchased or given by gift. Pharmaprix Optimum Points cannot be sold, traded, bartered, rented or otherwise disposed of. Pharmaprix Optimum Points are void if sold for cash or any other consideration.

  • Privacy of Information

    35. Pharmaprix shall maintain the privacy, security and integrity of all personal information collected from Pharmaprix Optimum Members, such as, but not restricted to: name, address, telephone numbers, date of birth account number and purchasing information (“Personal Information”). This information will be used to credit the correct membership number account, to communicate with the Pharmaprix Optimum Member, to better understand the Pharmaprix Optimum Member’s shopping and information needs and to offer the Pharmaprix Optimum Member relevant information, products, services and rewards to meet those needs. By providing the foregoing information to Pharmaprix, you consent to Pharmaprix using the information for the uses specified herein.
    36. On occasion Pharmaprix may collect additional personal information from Pharmaprix Optimum Members on a voluntary basis through questionnaires or other methods. The Pharmaprix Optimum membership status of any Member who does not wish to participate will not be affected.

    37. Pharmaprix will not give, rent or sell its Pharmaprix Optimum Member lists to any organization or individual. Pharmaprix will allow limited and secured access to customer information by authorized entities under its strict supervision and/or which are contractually bound to maintain the confidentiality and security of the information solely for the purposes of assisting Pharmaprix in processing customer information.

    38. Pharmaprix Optimum Members have the right to know what information is held in their Pharmaprix Optimum Member file and the right to question and request correction of any erroneous information. There will be no charge for a Member to gain access to his/her file. To access a Member’s file, a written request should be sent to: Pharmaprix Optimum Program, 243 Consumers Road, Toronto, Ontario, M2J 4W8. All written requests will be responded to within a reasonable time frame. If for any reason access to an account is not granted, the Member will be provided with a written reason. Pharmaprix will make all necessary and reasonable corrections to its Pharmaprix Optimum Member files with all due diligence.

    39. Pharmaprix Optimum Member information is stored in Pharmaprix confidential databases located in Toronto, Ontario. Access to this information will be restricted only to authorized personnel of Pharmaprix.

    40. On occasion Pharmaprix may communicate special offers, information and services to Pharmaprix Optimum Members. Any Member who does not wish to receive these offers may indicate so on his/her enrolment form in the designated area. Alternatively, he/she may advise the Customer Service Centre.

    41. Pharmaprix hereby agrees to respect and observe the provisions set forth in The Personal Information Protection and Electronic Documents Act (the “Act”) and any other applicable federal or provincial legislation. To the extent there is additional protection afforded to the Pharmaprix Optimum Member pursuant to the Act or any other applicable legislation, and same is not set forth herein, Pharmaprix agrees to take such measures to give full effect to such additional protection. For more information on how Pharmaprix respects the privacy of your personal information, please see the Pharmaprix Privacy Code at www.pharmaprix.ca.
  • General Information

    42. The Pharmaprix Optimum Program will terminate upon Pharmaprix informing Pharmaprix Optimum Members that the Pharmaprix Optimum Program, or any part of it, is terminated, which may be done at any time on 45 days prior written notice (to be provided at participating stores, in Pharmaprix store flyers, shoppersdrugmart.ca website and/or through other communications to Pharmaprix Optimum Members including via e-mail), (the “Termination Date”).

    43. Pharmaprix Optimum Members will have a period of 90 days following the Termination Date to redeem Pharmaprix Optimum Program rewards using Pharmaprix Optimum Points accumulated up to the Termination Date. Pharmaprix Optimum Points will expire at 11:59 p.m. the 90th day following the Termination Date and will not be honoured after such expiration date.

    44. If events beyond Pharmaprix’s control materially affect Pharmaprix’s ability to operate the Pharmaprix Optimum Program, the Program may be suspended or terminated without notice.

    45. Pharmaprix may restrict, suspend or otherwise alter any aspect of the Pharmaprix Optimum Program, without notice. Any material changes to these Terms and Conditions will be posted online and a copy of the Terms and Conditions will be made available at each participating store upon request. The online version of the Terms and Conditions is the governing version. For the most current version of these Terms and Conditions please visit www.pharmaprix.ca/optimum/legal/en.

    46. The Pharmaprix Optimum Member’s signature on the Pharmaprix Optimum Customer Enrolment Form or the presentation of a completed printed version of an on-line enrolment form at a Pharmaprix store or the completion of the on-line form and the acceptance of the terms and conditions on-line and/or first time usage of a Pharmaprix Optimum Card constitutes agreement by the Pharmaprix Optimum Member to all the Terms and Conditions of the Pharmaprix Optimum Program.

    47. Any abuse by a Member of the Pharmaprix Optimum Program’s privileges, any failure by a Member to follow the Program’s rules, regulations, Terms and Conditions, or any misrepresentation by a Member may, at Pharmaprix’s sole discretion, subject the Member to expulsion from the Program, including forfeiture of all accumulated Pharmaprix Optimum Points.

    48. Upon suspension or termination of the Program for any reason whatsoever, Pharmaprix will have no liability therefore to any Member and is automatically released from all claims by Pharmaprix Optimum Members in respect of such suspension, termination, forfeiture of Pharmaprix Optimum Points, redemption of Points or otherwise in respect of such suspension or termination.

    49. Every effort has been made to ensure that the information herein is correct. Pharmaprix is not responsible for any errors or omissions.

    50. Any waiver by Pharmaprix of the strict observance, performance or compliance by a Member with any of the Terms and Conditions contained herein, either expressly granted or by course of conduct, shall be effective only in the specific instance and shall not be deemed to be a waiver of any rights or remedies of Pharmaprix as a result of any other failure to observe, perform or comply with the Terms and Conditions. No delay or omission by Pharmaprix in exercising any right or remedy hereunder shall operate as waiver thereof or of any other right or remedy.

    51. By redeeming Pharmaprix Optimum Points for rewards, the Pharmaprix Optimum Member releases Pharmaprix from any and all liability and claims regarding the redemption and use of the reward and any loss or damage caused by goods and services supplied as a reward.

    52. Any reference herein to Pharmaprix refers to Pharmaprix Inc., its affiliates and the licensed operators of the participating Pharmaprix stores, as the context requires.

    53. Any reference herein to Shoppers Drug Mart refers to Shoppers Drug Mart Inc., its affiliates, and the licensed operators of the participating Shoppers Drug Mart stores, as the context requires.

    54. The Member agrees that this document may be drawn up in the English language.
  • Pharmaprix Optimum Plus® Program Terms and Conditions

    Introduction

    What is the Pharmaprix Optimum Plus Program? 

    It is a supplementary program available to qualifying members of the Pharmaprix Optimum Program® pursuant to Section 22(b) of the Pharmaprix Optimum Program Terms and Conditions. Any references to “you”, “your” or “customer” in this document, mean Pharmaprix Optimum Program Members and/or Plus Program Members as applicable.

    1. Definitions

    (a)“Eligible Purchase” means an eligible purchase made at a Participating Store, on which Points earned may be counted towards a customer’s Plus Program Balance. 

    (b) “Exclusions” mean those products or services, as determined from time to time by Pharmaprix in its sole discretion, which are not eligible to be counted towards a customer’s Plus Program Balance.

    (c) “Participating Store(s)” means Pharmaprix®, Shoppers Drug Mart®, Pharmaprix on Campus® store locations and any other designated locations as may be determined by Pharmaprix Inc. in its sole discretion from time to time. Pharmaprix Simply Pharmacy™ stores are not Participating Stores.

    (d)“Points” mean Pharmaprix Optimum Points® (but excludes Pharmaprix Optimum Bonus Points® or points which are transferred from another Member’s account).

    (e) “Plus Program” means the Pharmaprix Optimum Plus Program.

    (f) “Plus Program Member” means a Pharmaprix Optimum Plus Program member who meets the criteria set out below and is not excluded under Section 9 herein.

    (g) “Plus Program Membership” means membership in the Pharmaprix Optimum Plus Program.

    (h) “Plus Program Terms” means these Pharmaprix Optimum Plus Program Terms and Conditions.

    (i) “Plus Program Balance” means the current balance of a Pharmaprix Optimum Program Member’s account with respect to achieving Plus Program Membership.

    Pharmaprix Optimum Plus® Membership Enrolment Criteria

    2. You must be a Pharmaprix Optimum Member (who is not subject to any of the exclusions set out herein) to become a Plus Program Member. In order to become a Plus Program Member you must earn Fifteen Thousand (15,000) Points through Eligible Purchases made at Participating Stores during a calendar year (the “Threshold”). Certain exclusions apply as set out in Section 9 below.

    3. Upon reaching the Threshold in a particular calendar year, you will become a Plus Program Member for the duration of the calendar year in which you reached the Threshold and for the duration of the immediately following calendar year (collectively, the “Plus Program Year”). For example, if you earn 15,000 Points by July 1, 2010, in accordance with Section 1 above, you will become a Plus Program Member for the remainder of 2010 and all of 2011.

    4. Your Plus Program Membership expires at the conclusion of the Plus Program Year for which you last qualified. In order to re-activate your Plus Program Membership for a further calendar year, you must earn another 15,000 Points in the immediately preceding calendar year in accordance with Section 1 above. For example, if you achieve Plus Program Membership on July 1, 2010 and you remain a Plus Program Member for the remainder of 2010 and all of 2011, in order to achieve Plus Program Membership for 2012, you must earn 15,000 Points in the 2011 calendar year.

    5. Any Points earned in a given calendar year after a customer achieves Plus Program status shall not be counted towards the Threshold for future Plus Program Years. Such Points must be earned in the calendar year immediately preceding the next Plus Program Year commencing on January 1 of such year. The inapplicability of certain Points in respect of the Threshold does not affect the validity of the Points as may be redeemed under the Pharmaprix Optimum Program generally. For example, if a customer reaches the Threshold on October 30, 2010 (such that they become a Plus Member for the remainder of 2010 and all of 2011), any Points earned between November 1, 2010 and December 31, 2010, shall not apply towards reaching the Threshold for the 2012 Plus Program Year.

    6. In order to become a Plus Program Member, you must provide Pharmaprix with valid contact information. If you provide your phone number, Pharmaprix may contact you by text message.

    7. You will be notified once you have achieved Plus Program Membership by an indication on your next receipt of purchase.

    Special Offers

    In addition to the Points you receive as a regular Pharmaprix Optimum Member, as a Plus Program Member you will also be eligible to receive special offers.

    These special offers are in addition to any offers you receive as a Pharmaprix Optimum Member. As a Plus Program Member, you may receive additional special offers through email and/or mailings (such as 20X the Points events notifications, special product offers or similar items). Such special offers are at Pharmaprix sole discretion and may be temporarily altered and/or suspended at any time without notice. Points earned through special offers will be added to your account by no later than four (4) months after the applicable purchase. You must have provided Pharmaprix with a valid email address to receive all special offers.

    Plus Program Exclusions

    9. (a)Points earned on certain products and services will not be Eligible Purchases and will not form part of your Plus Program Balance, as determined by Pharmaprix in its sole discretion. Pharmaprix reserves the right to add or delete items from the definition of Eligible Purchases at any time in its sole discretion without notice. Without limiting Pharmaprix rights set out above, current exclusions to Eligible Purchases are set out in Section 16 below.

    (b) Pharmaprix Optimum Bonus Points may not be counted towards Plus Program Membership.

    (c) Point transfers are not permitted and will not be added to your Plus Program Balance.

    (d) Employees or contractors of Pharmaprix Inc., Shoppers Drug Mart Inc., or their respective affiliates, Associate/Owners of Pharmaprix or Pharmaprix stores (or such other stores as may be licensed by Pharmaprix Inc. and its affiliates) and each of their respective employees or contractors, are not eligible to become Plus Program Members.

    General Information

    10. Except for those matters specifically referenced in these Plus Program Terms, the Plus Program shall be governed by the Pharmaprix Optimum Terms and Conditions to which these Plus Program Terms are incorporated by reference pursuant to Section 22(b) therein. In the event of a conflict between the Pharmaprix Optimum Program Terms and Conditions and these Plus Program Terms, these terms shall govern to the extent that the matter is specifically referenced herein. For greater clarification, with respect to those terms and conditions not specifically referenced herein, any terms and conditions in the Pharmaprix Optimum Program Terms and Conditions (including without limitation any references to “Program”, the “Pharmaprix Optimum Program”, “Member”, the “Terms and Conditions” or other such defined terms) shall be deemed to govern the Plus Program Members and the Plus Program.

    11. All capitalized terms used herein shall have the meaning prescribed to them in the Pharmaprix Optimum Program Terms and Conditions unless otherwise specifically defined herein.

    12. The Plus Program shall commence on or about September 6, 2008 and its duration shall be co-terminous with the Pharmaprix Optimum Program unless terminated sooner in accordance with the provisions in these Plus Program Terms.

    13. Pharmaprix may suspend, alter, amend or terminate the Plus Program (or any provision of these Plus Program Terms) at any time without notice. Notwithstanding Section 45 of the Pharmaprix Optimum Program Terms and Conditions, any material changes to these Plus Program Terms will not be posted in store, but shall be posted on-line at www.pharmaprix.ca.

    14. In the event that a Pharmaprix Optimum Member achieves Plus Program Membership in error, Pharmaprix reserves the right to correct the error and cancel any Points mistakenly issued to such individual.

    15. Pharmaprix may terminate the Plus Program at any time without notice. Points awarded to Plus Program Members shall remain in the Pharmaprix Optimum Card accounts.

    16. The following products and services (which may be amended from time to time by Pharmaprix without notice and in its sole discretion) are not Eligible Purchases and Points accumulated on such purchases (where permitted) shall not be counted towards a customer’s Plus Membership Balance:
    • Newspapers
    • Stamps and other Canada Post products
    • Lottery tickets
    • Event tickets
    • Transit tickets
    • Gift cards
    • Prepaid phone cards and prepaid card products
    • Milk and dairy products in New Brunswick, P.E.I., Nova Scotia and NFLD